Construction managers frequently encounter difficult behaviors—defensiveness, disengagement, avoidance, or conflict—that persist despite clear expectations, documentation, and accountability. These behaviors erode trust, reduce predictability, and consume leadership time, yet traditional management approaches often fail to resolve them.
This interactive webinar introduces an Inside-Out leadership approach that helps construction managers understand what truly drives troublesome employee behaviors. Rather than focusing solely on correcting actions, this approach strengthens professional judgment by revealing how individuals’ interpretations of project situations create their experience—and ultimately their behavior.
The webinar blends guided instruction with live demonstrations and open discussion grounded in participants’ experiences. We will explore broader, relatable examples that illustrate how an inside out understanding of behavior creates space for meaningful change. Attendees will leave with improved awareness and a practical guide, such as SEE, that can be utilized in meetings and on jobsites to reduce defensiveness, improve accountability, and strengthen trust.Â
About the Speaker:
Lane Zarate, CCM - Assistant Director of Transportation and Public Works, City of Fort Worth
Continuing Education:
CMCI Recertification Points: 1
Professional Development Hours (PDH): 1